Happiness Evangelist

The Place to Be Happy is Here…


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Humble. Human. Humane.

I was privileged to meet Suresh Narayanan, Chairman and Managing Director, Nestlé India (https://www.linkedin.com/in/suresh-narayanan-65582233) at the recently concluded NASSCOM HR Summit at Chennai.

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A very powerful, yet humble, humane person, I found in him a true servant-leader.

He spoke on how Nestlé managed the Maggi Storm.

He gave us 10 principles that we can follow in our personal and professional lives.

  1. There is opportunity in adversity
  2. Do not be afraid of uncertainties
  3. Teamwork and achievement will drive credibility
  4. Always strive for ‘can do’ rather than ‘will try’
  5. People are at the centre of everything we do
  6. We live in a VUCA (Volatility, Uncertainty, Complexity, Ambiguity) world – always keep Plan ‘B’ ready
  7. Never lose your winning spirit
  8. Keep your eyes on Reality, Reality, Reality
  9. Constantly communicate – not less but more
  10. Keep to your values. Be humble. Listen. Stay Connected. Above all, Be Human.

 

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Culture Transforms.

A strong corporate culture “can account for 20-30% of the differential in corporate performance when compared with culturally unremarkable’ competitors,” says James L. Heskett in his book, The Culture Cycle.

Corporate Culture highlights an organization’s successes, adds lustre to its brand, produces an image that customers and other stakeholders relate to, impacts productivity and business results & produces a shared value system that influences behaviour at the workplace.

We at Happiest Minds have successfully undertaken initiatives that have enhanced our culture.

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…and…Great Cultures translate into Great Workplaces.

We find that these initiatives have translated into our finding ourselves in theTOP 100 Best Companies to Work for in a Great Place to Work® (GPTW) Institute and The Economic Times study.(http://www.happiestminds.com/press-releases/happiest-minds-is-in-indias-top-100-best-companies-to-work-for-list/)

Covering almost 800 companies and an overall number of 155,119 people reviewed, it is a proud moment for us to be in the TOP 100.

In all the five anchors of the Trust Index® – Credibility, Respect, Fairness, Pride, Camaraderie and the overriding GPTW statement, we are on par or way ahead of the average of these companies.

Let us continue to march on in our journey of Happiest People . Happiest Customers.


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The 4S of Leadership

How does one decode leadership?

What is it that really matters?

Does it really matter?

New research (Claudio Feser, Fernanda Mayol, and Ramesh Srinivasan  |  McKinsey Quarterly |  Jan 2015) recommends four types of behaviour that is intrinsic to effective leadership.

The researchers, from experience and from literature, came up with a list of 20 distinct leadership traits, surveyed 189,000 people in 81 diverse organisations in different industries and geographies to come out with the most important four.

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These 4 kinds of behavior account for 89 percent of leadership effectiveness.

  • Solve Problems Effectively Although difficult to get right, it is a key input into decision making – from daily ones, such as how to handle a team conflict to major ones such as a merger.
  • Strong Results Orientation – Communicating a vision and setting objectives is important, but leadership includes following through to achieve results.
  • Seeking Different Perspectives – Leaders base their decisions on sound analysis, encourage their team to contribute ideas and avoid the many biases to which decisions are prone.
  • Supporting others – An authentic leader understands, is empathetic, builds trust, is inspirational and brings about harmony and collaboration. In short, a leader is a Happiness Evangelist.

Different business situations require different styles of leadership.

But being a nurturer & a problem-solver with a strong results orientation and being open to perspectives is core to leadership.

To introspect…

Am I an effective problem-solver?

Do I possess a strong results orientation?

Do I seek different perspectives?

Am I supportive?

Prioritizing these four is a good place for us to start.