Happiness Evangelist

The Place to Be Happy is Here…

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The 4S of Leadership

How does one decode leadership?

What is it that really matters?

Does it really matter?

New research (Claudio Feser, Fernanda Mayol, and Ramesh Srinivasan  |  McKinsey Quarterly |  Jan 2015) recommends four types of behaviour that is intrinsic to effective leadership.

The researchers, from experience and from literature, came up with a list of 20 distinct leadership traits, surveyed 189,000 people in 81 diverse organisations in different industries and geographies to come out with the most important four.


These 4 kinds of behavior account for 89 percent of leadership effectiveness.

  • Solve Problems Effectively Although difficult to get right, it is a key input into decision making – from daily ones, such as how to handle a team conflict to major ones such as a merger.
  • Strong Results Orientation – Communicating a vision and setting objectives is important, but leadership includes following through to achieve results.
  • Seeking Different Perspectives – Leaders base their decisions on sound analysis, encourage their team to contribute ideas and avoid the many biases to which decisions are prone.
  • Supporting others – An authentic leader understands, is empathetic, builds trust, is inspirational and brings about harmony and collaboration. In short, a leader is a Happiness Evangelist.

Different business situations require different styles of leadership.

But being a nurturer & a problem-solver with a strong results orientation and being open to perspectives is core to leadership.

To introspect…

Am I an effective problem-solver?

Do I possess a strong results orientation?

Do I seek different perspectives?

Am I supportive?

Prioritizing these four is a good place for us to start.


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Leaders Open Doors


When he heard his five year old son Ian say, “I got to be Class Leader today; I got to open doors for people!”, Bill Treasurer set to formulating his insights into the characteristics of a successful leader.

In his book “Leaders Open Doors: A Radically Simple Leadership Approach to Lift People, Profits, and Performance ” he contends that:

*  Effective leadership isn’t about having power over people, it’s about doing good for people

*  Leadership isn’t so much about the leader, rather it’s more so about those being led.

*  Leadership is about noticing, identifying, and creating opportunities for others.

*  Leadership is about opening doors for those being led.

Treasurer explains that an open-door leader opens six opportunity doors that represents ways that a leader can elevate standards and potentially change lives for the better. They affect. They amend. They alter.

  1. THE PROVING GROUND DOOR: Open-door leaders tap into our deep desire to excel and achieve when they give us opportunities to prove ourselves to ourselves. They give us a shot at performing at a higher level.
  2. THE THOUGHT-SHIFT DOOR: To keep us from being narrow or habitual in our thinking, Open-door leaders help shift our perspective so we can apply our imagination more fully.
  3. THE DOOR TO A SECOND CHANCE: Open-door leaders have a higher tolerance for mistakes, seeing them as great opportunities to learn and grow.
  4. OPENING DOORS FOR OTHERS: Open-door leaders intentionally go out of their way to reach the people who are least like themselves in order to ensure that everyone has a fair shot.
  5. THE DOOR TO PERSONAL TRANSFORMATION: The well-timed and good-intentioned feedback of an admired leader can change the entire trajectory of one’s career. Open-door leaders are often catalyst figures who bring about our own life and career transformations.
  6. THE DOOR TO YOUR OPEN HEART: Open-door leaders actively show that they care about us and our well-being. They reveal themselves to us, letting us see their own hardships, vulnerabilities, and human idiosyncrasies. In short, they are “real” with us.

Are we Open-door leaders? Can we lighten the leadership load and get back to what is most essential? Creating opportunities for those you are privileged to lead and being real with them.

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Leadership With a S.M.I.L.E.

There are risks and costs to action. But they are far less than the long range risks of comfortable inaction. ~ John F Kennedy

The rules of leadership and power have changed considerably and for the better.

Social psychologists John R P French and Bertram Raven talk of five forms of power: Coercive, Reward, Legitimate, Referent, and Expert. This was followed by Raven’s identification of a sixth separate and distinct base of power: Informational.

Successful, collaborative leaders use:

ª       referent power (ability to be looked up to as a role model)

ª       expert power (ability to administer to another information, knowledge or expertise)

ª       informational power (organizing, utilising and sharing information)

There are 5 simple strategies, according to Jeremy Carter, Leadership Advisor, to grow collaborative leadership power bases. Remember the acronym S.M.I.L.E.:

  1. Bring your Smile and a positive attitude to work with you every day
  2. Go the extra Mile above & beyond and help others whenever you can
  3. Share your Ideas and learnings with colleagues
  4. Share the Love – appreciate (in public if possible) when appropriate
  5. Be responsible for your own Education and organise your learnings

All of this means that we make a commitment to excellence in all that we do, for leadership is a verb, not a noun.